DELIVERY & RETURNS

ORDERS BIGGER THAN 18 UNITS

If you are interested in ordering more than 18 units, please email us at beeloop@beeloop.lt

 

DOMESTIC SHIPPING WITHIN LITHUANIA:

 

- OMNIVA PO Box

Estimated delivery time: 2-4 work days.

Price: 3,50 eur

- DPD Courier Service

Estimated delivery time: 2-4 work days.

Price: 7 eur

INTERNATIONAL SHIPPING:

If you are interested in international shipping, please email us at beeloop@beeloop.lt
 

After your order is placed we send you a confirmation email. Once it has been shipped we send you the final confirmation of the purchase with a tracking number. We usually pack an order in 2-3 days; the delivery terms depend on the destination. We operate Monday to Friday with the exception of Lithuanian public holidays.

Please note that items shipped with courier service require a signature upon delivery and that companies usually operate between 9 am - 6 pm on business days (it may be more convenient to give your work address therefore). 

 

Delivery times are guidelines only and may vary depending possible delays due to payment authorization, rural destinations, during Holidays. 

INSURANCE

 

Each order has an insurance during shipping until it is delivered to you. After you (or other person you have specified as a recipient while ordering a product) sign an order upon delivery, responsibility for the shipment passes to you.

 

VAT TAXES & CUSTOM CHARGES

 

VAT Taxes are included in the final price.

Deliveries to non-European countries may result in import duties payable on receipt of goods. The customer is liable for any extra charges.

 

RETURNS & REFUND POLICY 

 

If an item purchased is classified as faulty or you decide to return the purchased item for some other reason you must contact us at beeloop@beeloop.lt within 7 days of receipt. Items can be returned within 20 days in fully resalable condition and packaging. Bee Loop reserves the right to refuse a refund if items were returned in damaged condition. 

 

After informing us please send your returns to the following address:
 

Bee Loop, UAB

Krivių 12 

01209 Vilnius

Lithuania

 

Once your return is received, we will send you an email. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit equal to the price of a returned item will be applied to your original method of payment, as soon as possible.